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About AirHelp: Here to Help Air Passengers

About AirHelp: Here to Help Air Passengers

From their foundation as a startup in 2013, AirHelp has grown into the world’s largest air passenger rights advocate. To date, they’ve helped over 13 million passengers understand their rights and secure compensation for delayed, canceled, or overbooked flights. They’ve helped countless more through our fight for justice. A company that  stands up to airlines in court, and  campaigns for national governments to introduce fair air travel rights.

About AirHelp: Here to Help Air Passengers

They make claiming compensation straightforward for all passengers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process themselves.  Continually investing in data and cutting-edge technology to power an easy-to-use website and makecustomers’ claims even smoother.

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They also speak 16 languages, and have a global staff of 700 that includes the world’s largest team of lawyers specialized in air passenger rights. Combined with local knowledge from a network of law firms across 30 countries, they are uniquely placed to help air passengers all around the world.

Introducing: Henrik Zillmer, AirHelp Founder and CEO

About AirHelp: Here to Help Air Passengers

Henrik is a serial entrepreneur, first lieutenant, Y Combinator alumnus, and former Rocket Internet exec, as well as the founder and CEO of AirHelp.

As an avid traveler himself, Zillmer founded AirHelp following a terrible experience on a disrupted flight. His goal, along with co-founders Nicolas Michaelsen and Greg Roodt, was to make it as easy as possible for other air passengers to assert their legal rights.

Today, Henrik is an influential figure in both the travel and tech industries. He’s still working tirelessly to raise public awareness of air passengers rights. And he’s still traveling – he’s a keen kite surfer and backcountry skier.

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The organization has achieved a lot since they started in 2013

13 Million Passengers Helped

Over 6 years they’ve explained air passenger rights to 13 million travelers and helped them claim compensation.

Justice as a Service

Previously passengers couldn’t afford to take big airlines to court. With our no win, no fee promise everyone can afford justice.

Legal Landmarks

They fight to make the laws fairer and clearer. Now everyone benefits from these rulings.

16 Languages

They started in English, but now explain passenger rights whether you parle français or forstår dansk.

30+ Countries

Air travel is global and so are they. Worldwide and work with legal teams in over 30 nations.

700 Employees

The dedicated teams include customer service, tech and air travel experts, all working to help air passengers.


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